Beekeeper widget unavailable

Incident Report for eduMe

Resolved

The eduMe Beekeeper widget was unavailable from 4:30pm GMT on 19th March 2026 until 11:00am GMT on 24th March 2026. This was due to an infrastructure configuration change made by our hosting provider. This caused some build-time settings to be lost, resulting in the widget becoming stuck in a loading state.

The issue is now resolved, and we are working with our provider to ensure it does not recur with future deployments.

We apologise for any inconvenience caused and are available for any questions at support@edume.com.
Posted Mar 24, 2026 - 11:00 GMT